Skin rashes, fevers, and minor cuts are the kinds of conditions that can be diagnosed in a video visit. Patients with colds and flu can be evaluated without having to leave a sick bed - and without exposing others to their germs. What kinds of cases is telemedicine best suited for?įor certain medical conditions, video visits are just as effective as in-person appointments, and they usually can take place more quickly and at less cost. But once you’ve scheduled a visit and logged in, you’ll be joined with a physician in a virtual, real-time, face-to-face communication that is secure, private, and confidential. It involves communicating with patients remotely, through what’s called a “video visit” and secure private messaging, and maintaining electronic records so that practitioners can access the latest patient data and share it, if necessary, to consult with colleagues.Ī video visit requires access to a computer with a webcam, or to a smartphone or tablet, as well as good internet connectivity. Telemedicine uses electronic communications to provide patient care from a distance. What exactly is telemedicine and how does it work? And the growing use of electronic medical records makes medical follow-up quicker and more efficient. In addition to Reed and Parikh, co-authors were Jie Huang, PhD, and Andrea Millman, MA, of the Division of Research and Dustin Ballard, MD, MBE, Irwin Barr, MD, and Craig Wargon, DPM, of TPMG.The rapidly expanding field of telemedicine is making it easier than ever for patients to receive prompt, convenient medical attention. The study was supported by a Delivery Science Research Grant from the Kaiser Permanente Division of Research. “Members seem to be saying, ‘I use FaceTime with my daughter or video-conference at work, so I can do a video visit with my doctor.” Although video visits still account for a small proportion of overall patient primary-care visits, the numbers are steadily increasing, Reed said. Kaiser Permanente offers members a comprehensive set of telemedicine options, including phone, secure email message, and video. “Now we have data to support the value in video visits.” “For physicians, it’s good for us to have an awareness that patients like this channel, that this is something they appreciate,” said co-author and Kaiser Permanente pediatrician Rahul Parikh, MD, a leader in The Permanente Medical Group (TPMG) Technology Group. Likewise, video visits reduced office visits for 35% of members who would have otherwise needed to make other arrangements for in-person visits, and reduce office visits for 25% of members those who wouldn’t need to make such arrangements.
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